Delivery Times & Options
At Hid- in we pride ourselves on speedy delivery as we know how important accessories are! We ship from our London studio and, provided that we have stock, we try to send out your order within 7 working days of receiving it. We tend to ship weekly (often on a Thursday morning!) but if you have an urgent need email us and we'll see what we can do for you.
We ask customers to be patient in busy times as we are a small business. Please allow 28 days before reporting an item lost, especially if it is being sent overseas or by standard post, or both. Sometimes factors outside our control such as borders and customs forms slow things down.
Standard Delivery - UK
2 - 4 days for stock, although customers need to allow 14 days for potential delays.
Standard Delivery - Europe
2 - 7 days is usual for stock items, although customers need to allow 28 days for potential delays in their country.
Standard Delivery - Worldwide
7 - 14 days is usual for stock items, although customers need to allow 28 days for potential delays in their country.
Track & Sign
If you prefer the peace of mind of a 100% reliable, traceable delivery worldwide choose the Track & Sign option. Parcels should arrive within 5 days of being sent. Please allow 28 days for potential customs delays.
UK & Europe £8.00
tems are posted Royal Mail Standard at the purchasers risk. From my experience this system is 99.99% reliable - we have only ever had a couple of parcels truly go "missing" *
We thank customers for their patience!
*which Hid-In replaced
Customs & Duty
Please be aware that all shipments outside the UK may be subject to import duties and taxes, which are levied once a shipment arrives in your country. As we have no control over these charges and cannot predict what they may be, additional charges must be born by you the customer.
We hold stock of best-selling pieces such as the Classic Multiway Body Band and Pocket Panties so these can sent out quickly.
Customers need to allow 28 days depending on how busy our sewing room is or how complicated the order.
These include the Limited Edition Lace, Pandora Panda, Peggy Cat and Bolus the Robot Multiway Body Bands, Fancy and Satin Pocket Panties and any made-to-measure and custom made pieces.
We will of course keep you informed.